Mon Dec 09, 2013 11:35 am
To add to why I would choose FoxPro.
I bought a used Spitfire for cheap on a predator forum. Decided to go this route to get my feet wet to see how much I actually wanted to invest.
The speaker in the Spitfire was blown and figured I could use the auxiliary jack or get it fixed. Didn't like the output from an external speaker alone so I sent it in to FoxPro. Cost me about $10 to ship it. They fixed the speaker, put in a new card with 24 sounds (max for spitfire) and shipped off to me; free of charge. Talk about awesome customer service. I never expected that to happen and was ready to pay whatever I needed to, to get it fixed.
Fast forward to today. I called FoxPro last Thursday because the unit was acting up. We ran a few different tests and determined it was the SD card. I messed around with it over the weekend and called them back this morning with the case # they gave me. The files are all on the card, saved as fxp., but will not play. Ended the call with them sending me another card with 24 sounds; free of charge.
That alone is worth every penny of my business.